Ordering - Please email your order to firstname.lastname@example.org. All wholesale prices are for resale purchasing for retail customers only. Prices are vaild until further notice. When ordering, please note the following information:
1. The item number and or product name.
2. Your name and your retail shop name.
3. The address where you'd like to receive your goods.
5. Your method of payment.
Order Minimum – Minimum wholesale order requirement is $500.00 USD.
Payment Payment for product is due in full before order production begins. Awl Snap gladly excepts credit cards, PayPal, and checks. If paying with check, please allow time for your check to clear before production on your order begins. Shipping charges are estimated and provided on your invoice.
Production Time While time is dependent on our production schedule, generally my production time is 2-3 weeks. If this is a concern or you have a large order, please contact us. email@example.com
International Customers: Please know that you as a customer are responsible for any taxes or duties your country might impose upon shipment arrival. Your order will be sent with a detailed invoice with the total item values listed. Every country outside of the US has it's own rules and regulations for importing products, so we highly suggest you familiarize yourself with these rules before placing your order.
Shipping Cost - Shipping costs for domestic orders will be estimated and added to your invoice. In most cases, Awl Snap ships via USPS Priority Mail which reaches most states within 3-4 days. For International shipments, shipping charges will be calculated and billed before shipping. International orders ship via DHL and on average take 3-5 days, but can take longer depending on the customs department for different countries. All shipments are insured and tracking will be provided. Again, Awl Snap cannot be responsible for international customs taxes or duties imposed, so please research your countries taxes on imports.
Awl Snap's Maker Guarantee - Quality and customer satisfaction are of uber importance, and for that reason I offer a Lifetime Guarantee on any purchase. Should the recepient ever have any problems with the craftsmanship or manufacturing of their product, I will gladly repair it in a timely manor - at zero cost to the owner.
Returns – Refunds are only offered for products damaged during manufacturing. I will refund your product purchase price upon return of the item to Awl Snap. Please contact me within 5 days of receipt of items to request a return.